Customer Service: support@ttaystouch.com
Phone: 346-500-9673
RETURN & EXCHANGE POLICY
Returns
We hope you love your TTaysTouch purchase, but if you are not completely satisfied, you may return your item(s) for a refund or exchange within 30 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the receipt or proof of purchase.
Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@ttaystouch.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ttaystouch.com
Shipping
To return your product, you should mail your product to: [Your Business Address]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
If you have any questions about this Return and Exchange Policy, please contact us at:
Email: support@ttaystouch.com
Phone: 346-500-9673
We hope you love your TTaysTouch purchase, but if you are not completely satisfied, you may return your item(s) for a refund or exchange within 30 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the receipt or proof of purchase.
Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@ttaystouch.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ttaystouch.com
Shipping
To return your product, you should mail your product to: [Your Business Address]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
If you have any questions about this Return and Exchange Policy, please contact us at:
Email: support@ttaystouch.com
Phone: 346-500-9673
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